How do you get your team on the same page if they don’t know where they’re going? An operational plan is core to providing a sense of purpose, setting direction and measuring performance. In this Volume, you will learn how to develop a detailed plan outlining how your team contributes to achieving the organisation’s strategic goals. After setting goals for your team, you will determine how these goals will be achieved and the resources required. Follow up is a part of any planning process and, in this Volume, you will monitor the success of your Operational Plan to determine its success in meeting required outcomes.